Professional Call Answering. 24/7

Professional virtual receptionist wearing a headset
Call answeredIn your business name
Appointment bookedStraight into your calendar
Message sentTo your team, instantly

Our agents answer every call in your company's name, transfers to your own team when needed, takes messages, and books appointments straight onto your calendar — 24/7.

Hear it for yourself

Call our live demo line — right now

This is a real, working line, answered by the same Agent your customers would talk to. Ask it a question, ask to be transferred, or ask to book an appointment — no script, no sales call.

+27 21 891 4394

Free to call from any South African number. Available 24/7 — including right now.

Getting set up

Three steps, no code, no waiting on us.

1

Choose how you connect

Number Forwarding keeps your existing number exactly as it is — best if you have a landline or PABX. Call Forwarding gives you a new number to advertise — best for small operators using a mobile as their primary contact number. You select at signup.

2

You control the dashboard

Set your greeting, transfer contacts, FAQ answers, and calendar connection — no code, no waiting on us.

3

You're live

Your line goes live within 48 hours of finishing setup — every call from that point on is answered in your business name.

How every call is handled

From the moment your phone rings to the moment you're notified.

1

Caller dials your number

Whether they call your existing number or your new CallAnswer247 number, it rings straight through to your Agent — no different from any other call.

2

Greeted in your business name

Your Agent answers with the greeting you set, and can answer common questions straight from the FAQ you gave it.

3

Handled on the spot

Depending on what the caller needs, your Agent transfers the call live to your team, books the appointment directly on your calendar, or takes a detailed message.

4

You're notified instantly

Every message, booking, or transfer attempt is sent straight to you by SMS and/or email, the moment the call ends.

What your Agent can do

The core of the service — included on every plan.

Call answering

Every call greeted in your business name, 24/7 — no voicemail, no missed calls.

Live transfer

Calls that need a real person get transferred straight to your team while the caller waits, live.

Message taking

Detailed messages captured and sent to you instantly — name, number, and reason for calling.

Appointment booking

Connects to your own calendar so callers can book a real, available slot without you lifting a finger.

Never a dead end

If your team can't answer, nothing gets lost

A live transfer that goes unanswered isn't the end of the call — it's the start of a fallback that keeps working until the caller is looked after.

1
Call transferred to your team Rings live for up to 30 seconds
↓ if unanswered
2
Your Agent takes a detailed message Caller isn't left on hold or hung up on
3
You're notified immediately By SMS and/or email — call the caller back at your convenience

Built for South African small businesses

If you take calls, CallAnswer247 fits your business.

Plumbers & electricians
Medical & dental practices
Legal & professional services
Real estate agencies
Home services & trades
Salons & wellness studios
Auto repair & workshops
Retail & e-commerce

Why CallAnswer247

Never miss a call

Every call answered, 24 hours a day, every day of the year — no after-hours voicemail.

Sounds like your business

Answered in your business name with your greeting — callers never know it's not someone sitting at your front desk.

Keep the number you have

Number Forwarding means your existing number stays exactly as it is — no porting, no downtime.

Simple, per-call pricing

No per-minute penalty for a long call — you're never punished for a chatty customer.

You're always in control

Change your greeting, FAQ, and transfer contacts yourself from your dashboard, any time.

South African & POPIA-compliant

Built for South African businesses and run in line with South Africa's data protection requirements.

Simple, per-call pricing

No per-minute penalty for longer calls. Cancel anytime — billing stops the moment you do.

All prices exclude VAT. No setup fee on any plan. Cancel anytime from your dashboard — no lock-in contract.

Monthly Annual 2 months free

Frequently asked questions

How does CallAnswer247 answer my calls?

When your number is dialed, our agents pick up, greet every caller in your business's name using the greeting you set up, and handle the call according to your plan — taking a message, transferring live, or booking directly on your calendar.

Do I need a new phone number?

Your choice. Number Forwarding: keep your current number and forward it to us — no porting, no downtime, and callers never see anything different. Best if you have a landline or PABX. Call Forwarding: we give you a new number to advertise as your business line instead, and forward live calls straight to your existing mobile when needed — your personal number stays private. Best for solo operators running the business off a mobile phone. You choose either way during signup.

What happens if I go over my plan's included calls?

Extra calls are billed at your plan's per-call overage rate (shown on the pricing page above), so you're never blocked from taking calls — you just pay a bit more that month.

Can I change or cancel my plan anytime?

Yes. You can cancel from your dashboard at any time; cancellation takes effect at the end of your current billing cycle, and you won't be charged again after that.

How is billing handled?

Billing runs through PayFast on a monthly or annual cycle, charged automatically until you cancel.

How many locations can I manage on one account?

Pro supports up to 3 business locations or departments. If you need more, Enterprise is sized to your setup — contact us.

How quickly can I get set up?

Once you've completed your dashboard setup (greeting, contacts, calendar), your line goes live within 48 hours.

Is my data secure?

We handle customer data in line with South Africa's POPIA requirements — see our Privacy Policy for details.

Can I actually try it before signing up?

Yes — call our live demo line at +27 21 891 4394 any time. It's answered by the same Agent your own customers would talk to, not a recording.

What happens if a transferred call isn't answered?

Your Agent rings your team for up to 30 seconds. If nobody picks up, it doesn't just hang up on the caller — it takes a detailed message and notifies you by SMS and/or email straight away, so you can call back.

Will my Agent sound robotic?

No — it's a natural, conversational voice that greets callers in your business name and handles the call the way a real receptionist would.

Is CallAnswer247 suited to my type of business?

If you take inbound calls, it fits — we work with plumbers, medical and dental practices, legal and professional services, real estate agencies, salons, workshops, and retailers across South Africa.

Stop missing calls today

Hear it for yourself, then get set up in minutes.

Contact us

Send us a message and we'll get back to you.