We configure your receptionist
Your greeting, business information and call preferences shape every conversation.
How it works
How your incoming calls are handled.
We configure the receptionist around your business, then calls are answered, handled and directed according to your preferences.
Your calls are answered
Incoming calls receive a professional response, day or night.
Enquiries are handled or transferred
Routine questions are answered and important calls are connected to your team.
Information is delivered
Caller details and messages reach the right person when a transfer cannot be completed.
Transfer with a fallback
If a transfer is not completed, the receptionist returns to the caller.
When a transfer is declined, unanswered or unsuccessful, the receptionist returns to the caller and takes a message.
- Important calls can reach a real person
- Routine enquiries can be handled first
- Caller details are gathered
- Messages are delivered when needed
Connecting your calls
Keep your existing business number or use a new dedicated number.
There are two ways to route your incoming calls to CallAnswer247. Choose whichever suits your current telephone setup — you are not required to give up your existing business number.
Use a new dedicated CallAnswer247 number
We assign your business a dedicated number that callers use to reach your receptionist. Your existing telephone service remains unchanged.
Keep your existing business number
Activate call forwarding on your current number so that calls to your business are forwarded to CallAnswer247. Your business keeps the same number it advertises today.
A note on call forwarding charges
Your current telephone provider may charge for calls forwarded to CallAnswer247. These charges are set by your provider and are separate from your CallAnswer247 subscription. Please confirm forwarding rates with your provider before activating call forwarding.
Hear the receptionist for yourself.
Call the live demonstration and experience how a real enquiry is handled.